Shipping policy
EMAIL US AT whip.co@yahoo.com WITH ANY QUESTIONS ABOUT YOUR ORDER. PLEASE INCLUDE YOUR ORDER NUMBER IN THE SUBJECT LINE.
Whip is devoted to quality. Many of our products are handmade, making each unique with subtle variances.
Orders can take 2-5 business days to be processed. If you placed an expedited order before 1:00 PM PT, it will ship out that day. Any order placed after the cut-off time will ship out the next business day.
All orders placed on Saturday and Sunday will go out the next business day. We are unable to edit or change any orders that are already in transit. Due to North Carolina state law, we are required to collect additional taxes for orders from certain states.
International Purchases Please Note-
All international customers are responsible for all duties, customs fees, and taxes on orders. We do not pre-pay duties, custom fees, or taxes at checkout. We ship all international orders via DHL Express, except for orders going to Russia, we will ship via USPS. For any international orders that are refused upon delivery, a refund will be processed on the goods once they arrive back at our warehouse minus the shipping fee and a 10% restocking fee.